Scope of Terms and Conditions
2.1. These Conditions govern your relationship with FSC which may come into force through any registration or enrolment you commit to through your Accredited Course qualifications.
2.2. Pursuant to clause 2.1 these Conditions shall set out the basic obligations of FSC and Your obligations and responsibilities which includes but is not limited to fees and payments. However, further, and more detailed information relating to Your obligations, Your and FSC relationship.
2.3. When you enroll upon a program of study to prepare for assessment for qualifications your contract for that program of study is with FSC.
3. Enrolment, Transfer and Cancellation
3.1. By enrolling for a qualification with FSC (whether you apply directly or via our website to apply on your behalf) you accept these Conditions.
3.2. Enrolment is for the purposes of identifying you, tracking progress through qualifications, confirming your eligibility to participate in Assessments and confirming previous units attained by you which count towards FSC qualifications.
4. Registration for Assessments
4.1. Refund of fees will be made in respect of cancelled registrations only where corroborated by a medical certificate or doctor’s note relating to the inability of the candidate to sit the examination(s) through illness. In such cases the fee will be refunded less a deduction of 30% to cover administration costs. Refunds will not be made in respect of any additional costs incurred by the candidate. All claims for refunds must be made no later than one calendar month following the examination(s).
4.2. Fees and registrations are not transferable to alternative examinations or later examination sittings, or between candidates
5. Payment of Fees
5.1. You may also be liable for further additional fees (including but not limited to a fee for reviewing marks, registration fees, renewal fees and additional administration fees) which may not be set out in your contract with FSC.
5.2. Please note you may also be liable for any tuition fees and other such fees (which are separate to the fees referred to in clause 5.1) and are payable to FSC.
6. FSC Liability
6.1. FSC can only assess those Scripts which it receives. FSC accepts no liability for any Scripts which may be lost or damaged before receipt by FSC.
6.2. FSC expressly excludes liability for:
6.2.1 Any loss or damage to your property unless caused by the negligence of FSC or its employees.
6.2.2 any loss of profit, loss of earnings, loss of opportunity or loss of living expenses or any indirect loss suffered by You due to the breach by FSC of any obligation to You or due to any other act or omission or negligence of FSC
or its employees or agents.
6.3. Nothing in these Conditions shall operate to exclude FSC liability for fraud or for death or personal injury due to its negligence.
6.4. Neither You nor FSC shall have any liability to each other for any failure or delay in the performance of obligations due to any cause beyond the relevant party’s reasonable control.
6.5. FSC shall have no liability to you should its website be unavailable to access at any time or fails to perform within usual parameters at all. FSC does not guarantee that its website is free from virus and will be uninterrupted or error free.
6.6. FSC is not responsible for and has no liability for the organization of or the condition of the venue at which the examinations are held. Venues are arranged by the Accredited Course Provider.
7. Termination
FSC may terminate your enrolment or registration at any time by written notice if:
7.1 You breach these Conditions, or any terms and conditions contained in any letter confirming your enrolment or any documents or Policies issued by FSC at any time; or
7.2 You fail to pay any fees due to FSC; or
7.3 It is discovered that you have provided FSC with any false or misleading information; or
7.4 Any of the instances set out in clause 8 below occur; or
7.5 You are involved in any malpractice pursuant to FSC Malpractice Policy.
8. Verbal or Physical Abuse
FSC will not tolerate verbal or physical abuse of its employees or agents. Any such incident of abuse may lead to a) restriction of communications with You to a specified means e.g., via letter or email only or b) in cases which FSC, at its sole discretion, considers to be serious or in repeated cases of physical or verbal abuse, termination of enrolment and / or registration with FSC, and / or exclusion from future enrolment or registration with FSC.